Bzeebet Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern the relationship between you ("the Player") and Bzeebet ("the Platform", "we", "us"). By accessing the Bzeebet website, creating an account, making a deposit, or placing any bet, you confirm that you have read, understood, and agreed to these Terms in full.

Bzeebet is an online gaming platform offering live casino games, sports betting, slot games, and poker to players in Bangladesh. All services are provided subject to these Terms. If you do not agree with any part of these Terms, you should not use the Bzeebet platform.

These Terms apply to all products and services available on Bzeebet, including but not limited to WL Live, Sports, Slots, Texas Hold'em, Caishen Wins, Queen of Bounty, and any future products added to the platform.

2. Eligibility

To register and use a Bzeebet account, you must meet all of the following requirements:

• You must be at least 18 years of age.
• You must be accessing the platform from a jurisdiction where online gaming is not prohibited by local law.
• You must not be a current employee, contractor, or close family member of a Bzeebet employee.
• You must not have been previously excluded or banned from the Bzeebet platform.
• You must be acting on your own behalf and not on behalf of any third party.

Bzeebet reserves the right to request proof of age and identity at any point. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals held until the matter is resolved.

3. Account Registration

Each player may hold only one Bzeebet account. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. Bzeebet uses automated systems to detect duplicate accounts and will close any extras found, voiding associated balances.

When registering, you must provide accurate and complete information. This includes your real name, date of birth, and a valid contact method. Providing false information during registration is a breach of these Terms and may result in permanent account closure.

• You are responsible for all activity that takes place under your account.
• Your login credentials must be kept confidential at all times.
• Bzeebet will never ask for your password via live chat, email, or any other channel.
• If you suspect unauthorised access to your account, contact Bzeebet support immediately.
• Account sharing — allowing another person to use your Bzeebet account — is not permitted.

4. Deposits and Withdrawals

All deposits and withdrawals on Bzeebet are processed in Bangladeshi taka (BDT) through supported mobile wallet services including bKash, Nagad, and Rocket. Bzeebet does not accept deposits from payment accounts that are not registered in the player's own name.

The minimum deposit amount is ৳100. Deposits are credited to your Bzeebet balance instantly upon confirmation from the payment provider. Bzeebet is not responsible for delays caused by the payment provider's own systems.

Withdrawals are processed to the same payment method used for the most recent deposit. Bzeebet processes withdrawal requests during normal operating hours. Processing times may vary but Bzeebet aims to complete all withdrawals within a few hours of approval.

• Withdrawals will only be sent to accounts registered in your own name.
• Bzeebet may request identity verification before processing any withdrawal.
• Funds subject to active wagering requirements cannot be withdrawn until those requirements are met.
• Bzeebet reserves the right to delay or decline withdrawals where fraud or money laundering is suspected.
• There are no fees charged by Bzeebet on standard deposits or withdrawals.

5. Bonuses and Promotions

Bzeebet offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms including wagering requirements, minimum odds, time limits, and eligible games. These details are displayed at the point of claiming each offer.

Wagering requirements specify how many times a bonus amount must be bet before any winnings derived from that bonus can be withdrawn. For example, a bonus with a 20x wagering requirement means the bonus amount must be wagered 20 times in total before a withdrawal is permitted.

• Bonuses are credited to a separate bonus balance and cannot be withdrawn directly.
• Only one welcome bonus is available per player, per household, and per device.
• Bzeebet reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonuses obtained through fraudulent means will be voided along with any associated winnings.
• Free spins winnings are subject to the wagering requirements stated in the relevant promotion.
• Bzeebet may set maximum withdrawal limits on winnings derived from bonus funds.

6. Betting Rules

All bets placed on Bzeebet are subject to the specific rules of the game or market being played. General betting rules that apply across all products on the platform are set out below.

• Once a bet is confirmed, it cannot be cancelled or amended unless the specific game rules allow it.
• Bzeebet reserves the right to void any bet placed on an event where the outcome was already known at the time of betting.
• In the event of a technical error during a game or sporting event, Bzeebet's decision on the outcome of affected bets is final.
• Maximum bet limits apply to all markets and games. These limits are displayed within each game or market.
• Bzeebet reserves the right to limit the maximum winnings payable on any single bet or combination of bets.
• Bets placed using bonus funds are subject to the minimum odds requirements stated in the relevant bonus terms.

For live casino games, the result displayed on screen at the end of each round is the official result. For sports betting, results are determined by the official result at the end of normal play unless otherwise stated in the specific market rules.

7. Prohibited Conduct

The following activities are strictly prohibited on the Bzeebet platform. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities.

• Using automated software, bots, or scripts to place bets or interact with the platform.
• Exploiting software bugs, errors, or vulnerabilities to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes, particularly in poker.
• Using the platform for money laundering or any other illegal financial activity.
• Opening multiple accounts to claim bonuses more than once.
• Providing false identity information during registration or verification.
• Attempting to reverse-engineer, copy, or reproduce any part of the Bzeebet platform.
• Harassing, threatening, or abusing Bzeebet staff or other players.

8. Responsible Gaming

Bzeebet is committed to promoting responsible gaming. The platform provides tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available in your account settings.

If you feel that your gaming is becoming a problem, Bzeebet encourages you to use the self-exclusion feature or contact support to discuss your options. Self-exclusion requests are processed promptly and the excluded account cannot be reopened during the exclusion period.

• Deposit limits can be set on a daily, weekly, or monthly basis.
• Limits can be reduced immediately but increases require a cooling-off period.
• Self-exclusion periods range from 30 days to permanent exclusion.
• During self-exclusion, all marketing communications from Bzeebet will be suspended.

For more information on responsible gaming tools and resources, visit the Responsible Gaming page.

9. Privacy and Data

Bzeebet collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your personal information as described in that policy. Your data is used to operate your account, process transactions, verify your identity, and comply with legal obligations.

Bzeebet does not sell your personal data to third parties. Data may be shared with payment processors, identity verification services, and regulatory bodies where required. For full details on how your data is handled, please review the Privacy Policy.

10. Limitation of Liability

Bzeebet provides its platform on an "as is" basis. While every effort is made to ensure the platform is available and functioning correctly at all times, Bzeebet does not guarantee uninterrupted access or error-free operation.

• Bzeebet is not liable for losses caused by internet connectivity issues on the player's side.
• Bzeebet is not liable for losses resulting from a player's failure to read and understand game rules or bonus terms.
• In the event of a platform error that results in an incorrect payout, Bzeebet reserves the right to correct the error and adjust balances accordingly.
• Bzeebet's total liability to any player in connection with any single incident shall not exceed the amount deposited by that player in the 30 days preceding the incident.

11. Account Termination

You may close your Bzeebet account at any time by contacting customer support. Any real-money balance remaining in your account at the time of closure will be returned to your registered payment method, provided all wagering requirements have been met and no suspicious activity flags are present.

Bzeebet reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases involving breach of these Terms, suspected fraud, identity issues, or regulatory requirements. In cases of account closure due to a breach, balances may be forfeited.

12. Changes to These Terms

Bzeebet may update these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "last updated" date. For significant changes, Bzeebet may notify players via email or an in-platform notification.

Continued use of the Bzeebet platform after any update to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using the platform and close your account.